Frequently asked questions
Veterinary requirements
What vaccinations does my dog need to have to come to the classes?
The dog must be vaccinated with the mandatory annual vaccines, as well as with the Kennel Cough and Rabies vaccines. The registration card must be up to date.
Do I need to bring my vaccination card every time?
Yes, it is mandatory to bring the registration card every time.
Is any antiparasitic treatment needed?
Yes, you must wear an anti-parasite collar (Escalibur or Seresto) and a recently fitted pipette. In addition, during mosquito season (May to October), anti-mosquito spray must also be applied.
What documentation do I need to bring in addition to the registration card?
A copy of the dog’s chip certificate.
What happens if my dog needs veterinary care during the activity?
It will be taken to its regular veterinarian or, in the event of an emergency, to a nearby veterinary hospital. The costs are the responsibility of the owner.
Cancellation policy
Can the payment and signal be recovered if I cancel?
Only if cancelled more than 7 days in advance. Otherwise, no refund.
When is the service paid for?
50% is paid after the first visit to reserve, and the rest on the day of the start of the activity.
How can I pay?
You can pay both by Bizum and by cash.
What happens if the dog doesn't adapt?
If during the adaptation it is detected that you cannot stay, the deposit will be returned.
Do I need to notify you before bringing my dog?
Yes, you must always notify and confirm the conditions beforehand.
PPP dogs and behaviors
Do you accept dogs considered PPP?
Dogs with high jaw powers are not accepted, for safety and logistical reasons.
Do you accept dogs with behavioral problems?
Only if they can manage within the dynamics of the activityand have made a positive adaptation.
Could my dog be afraid or anxious?
Yes, but you need to be able to manage it with activities and prior adaptation.
Can behavior improvement activities be carried out?
Yes. As an educator, I offer emotional work and behavior management sessions.